Contact the Citystay Team

Citystay Limited in Cambridge has established a treasured reputation of a service led agency who have a wide range of experience in self catering accommodation and property management. We deliver on our promise of a personal service of excellence to all our customers.

The Citystay team will be pleased to answer any availability or booking questions so why not give us a call on 01223 420 920. 

Should you require a detailed access statement for any of our apartments then please contact the office on the number listed below and a member of the team will be pleased to assist you.

Office hours are 09:00 to 18:30 Monday to Friday.

The team is also contactable outside these hours for any urgent requests.

Address: 2 Nuffield Close, Cambridge, CB4 1SS
Phone: 01223 420 920
Email: info@citystayuk.com

Board of Directors

Neil Fernandez BA(hons) – Managing Director 

Has extensive experience of managing both people-based and property management companies to an “excellent” standard (verified through government monitoring body reports). His insistence on professionalism and personal service has been key to the success of the companies he has managed.

Email: neil@citystayuk.com

 

 

Kevin Hill

Kevin Hill – Financial Director

Has experience in both managing and maintaining buy-to-let properties in Cambridge and boasts an extensive knowledge of the property market in the area. Kevin’s working knowledge of Cambridge and how to get the most out of a stay helps to make Citystay the repeat choice of many customers.

Email: kevin@citystayuk.com

 

Karen Goodsell

Karen Goodsell – Director of Quality Assurance & Housekeeping 

Karen has built up an exceptional housekeeping reputation in Cambridge.The housekeeping team she has built and manages benefit from her high expectations and standards making them reliable, thorough and thoughtful ambassadors of Citystay.

Email: guest.services@citystayuk.com

 

Angela fernandez

Angela Fernandez – Sales Director

Angela has helped to establish and direct one of the most successful local family businesses in Cambridge. She has over 20 years experience in the Cambridge property market, a sound business background and a thorough knowledge of local businesses.

Email: angela@citystayuk.com

 


Declan FitzhenryDeclan Fitzhenry – Operations Manager

Experience within hospitality management and marketing has enabled Declan to bring drive, enthusiasm, professionalism and a focus on the customer experience to his pivotal role within Citystay. Declan has an in depth understanding and passion for the future of the Serviced Apartment industry. Connect with Declan on LinkedIn.

Contact: 01223 420920

Email: declan@citystayuk.com

 


Sales, Marketing & Reservations Department

 

Karen KenneyKaren Kenney – Sales & Reservations

Citystay are proud to have someone with Karen’s expertise and experience heading up our reservations department. Placing customer service first comes naturally to Karen whose extensive experience in account management benefits our customers.

Contact: 01223 420920

Email: karen.kenney@citystayuk.com

Customer Testimonial – “I would like to recommend Karen for her excellent customer focused service that she provides. Using Citystay Apartments has really helped us and taken the stress out of searching for short term accommodation. I would recommend using Citystay at any time, Karen would be pleased to help.” – Eunice Dockrell, F-Star Biotechnology.

Citystay’s Guest Services Department & Laundry Coordinator

Guest ServicesCitystay are proud to boast an exceptional Guest Services Department whose primary motivation is customer service. Our team are available at all times and visit each site daily.

Mobile: 0741 5007 251

Email: guest.services@citystayuk.com