Citystay Careers

Sales Executive: Full-time (40 hours p/w)

Salary £20,000 to £25,000 dependent on experience

Location: – Head Office, 2 Nuffield Close, Cambridge, CB4 1SS

28 days’ holiday including Bank Holidays

Citystay are “the choice provider for corporate and leisure travellers in Cambridge and beyond. Partnering with best in class serviced apartment providers across the UK and Europe, ensuring our customers are guaranteed a quality assured Citystay Experience”

We are offering an opportunity to join our friendly, enthusiastic and hardworking sales and reservations team offering this luxury, award winning serviced accommodation to new and established customers requiring accommodation for their visitors in Cambridge and beyond.

Reporting to the Operations Manager, the successful candidate will take responsibility for:

  • Promoting Citystay via sales calls, emails, social media, viewings and visits to clients.
  • Managing CRM to effectively source, develop and convert leads into new business.
  • Planning and carrying out targeted sales projects and initiatives.
  • Answering incoming calls and emails, receiving, logging and following up enquiries.
  • Timely and accurate processing of quotes and bookings using the property management system.
  • Liaising with all departments of Citystay, ensuring accurate reporting of information and implementation of any action necessary for the wellbeing and comfort of Citystay guests.

About You:

Our ideal candidate will have:

  • Excellent written and communication skills.
  • Sales experience.
  • Polite telephone manner.
  • Attention to detail.
  • Organisational and project management skills.
  • Customer service skills.
  • An Ability to work on their own initiative, be self-motivated, focused and driven.
  • Working knowledge of a CRM, Microsoft Office programmes, accountancy software and a PMS an advantage.

Rewarding You:

At Citystay, we want our staff to share in the success of their hard work, enjoy a sense of well-being and make the most of their time with us. We offer unique benefits such as a companywide bonus scheme and discounted Citystay breaks and facilities. Other benefits include: a competitive salary, 28 days’ annual leave (inclusive of bank holidays), induction training and free car parking.

If you think you can share our enthusiasm, drive and passion to continue to be the best in class we would like to hear from you. Contact Declan on 01223 420920 or send your CV via email.

Citystay are proud to be associated with The Lifeline fund bringing housing and hope to orphans in Malawi. Click here for more details.

Job Type: Full-time

Salary: £20,000.00 to £25,000.00 p.a. dependent on experience.

Required education:

  • Secondary education

Required experience:

  • Sales: 1 year

Required licence or certification:

  • Driving License

APPLY NOW


Housekeeping Team Leader – Full Time (45 hours p/w) 

Salary – £20,000

9:00-18:30 with 30 minutes lunch

28 days holiday pro rata

Join our friendly, enthusiastic and hardworking team keeping our luxury accommodation around Cambridge to award winning standards. Our housekeepers take pride in helping Citystay to achieve the very high standards necessary to consistently achieve five star and gold awards for “outstanding accommodation and customer service.”

The housekeeping department is responsible for achieving and maintaining the highest possible award winning standards of cleanliness for all our guest accommodation.

We are currently looking for an energetic, confident and sociable person with an eye for detail to join our fast-paced Housekeeping team.

The role includes:

  • Leading a team of 2-3 housekeepers daily.
  • Supporting the senior housekeeping supervisor in day to day tasks and helping to manage the bank of housekeepers.
  • Checking cleans and ensuring they are to the 5 star standard.
  • Greeting guests at our apartments in central Cambridge.
  • Liaising with clients, guests, and the Citystay team.
  • Ensuring that apartments are kept to Citystay’s high standards via supervision and execution of housekeeping chores such as stripping and remaking beds, cleaning bathrooms and kitchens, dusting, vacuuming, checking and replenishing inventory and reporting any technical and quality faults.
  • Working 1 in 4 weekends.

About You

Our ideal candidate will:

  • Be able to ensure a high standard of cleanliness is achieved and maintained in our guest accommodation.
  • Be an energetic, confident and sociable person.
  • Possess excellent communication skills including a good personal and telephone manner.
  • Demonstrate good organisational skills.
  • Have a good eye for detail.
  • Have an ability to work on their own initiative.
  • Be able to deliver excellent customer service to all our guests.
  • A willingness to learn more about what Citystay can offer visitors to Cambridge.
  • Be able to drive, have a full UK licence and have access to a vehicle.
  • Have experience in housekeeping/ hospitality. Training in “The Citystay Way” will be provided.

Rewarding You:

At Citystay, we want our staff to share in the success of their hard work, enjoy a sense of well-being and make the most of their time with us. We offer unique benefits such as discounted Citystay breaks and facilities, along with benefits such as 28 days annual leave (inclusive of bank holidays), company wide bonus scheme, competitive salary, free car parking, part uniform and training provided.

If you think you can share our enthusiasm, drive and passion to offer the best standard of accommodation and customer service then please apply by contacting Declan on 01223 420920 or sending your CV via email here.

Citystay are proud to be associated with The Lifeline fund bringing housing and hope to orphans in Malawi. Click here for more details.

 

Required experience:

  • Housekeeping: 1 year

Required licence or certification:

  • Driving License

APPLY NOW


Housekeeper making a bedFull time and part time housekeeping posts available.

Join our award-winning housekeeping team. Call Karen Goodsell on 07718 128 527 or

Email