At Your Service

Citystay UK’s self catering apartments in Cambridge…at your service

When you stay in our Cambridge self catering serviced apartments, you can expect comfort and excellent hospitality.

Upon arrival, a Cambridge Citystay representative will be on hand to greet you, ease your orientation, and answer any questions you may have whilst showing you around your self catering apartment’s rooms and facilities.

Each of our short stay, serviced apartments in Cambridge are equipped to a high standard including a TV, DVD, iPod dock station, iron with ironing board and hairdryer. Self-catering and entertaining are made easy with kitchens equipped with a washer/dryer, a fridge-freezer and a dishwasher.

Citystay guests can also enjoy the following services:-

Digital Television: Free Digital television.

Internet Access: Free broadband internet access.

Maid Service: Each of our short stay apartments in Cambridge are serviced weekly. This includes a thorough clean and a full towel and linen change. Additional maid services are available on request and is charged at £17.50 per hour.

Welcome Packs: To help your stay get off to a comfortable start, we provide you with a complimentary welcome pack including milk, orange juice, water, bread, jams, butter, tea, coffee, sugar, cereal, complimentary soaps and washing products. A hamper tailored to your specific needs can also be arranged.

Sleep Well: … in luxury Egyptian cotton bed linen. Citystay use feather pillow and duvets. Non-allergy bedding can be arranged in advance. Additional Bedding sets required are charged at £15.

Babies and Toddlers: Citystay will always meet your requirements, should you need a baby cot or high chair for example, please let us know in advance to ensure that your requirements are met from the moment you arrive.

Orientation Pack: Information is provided particular to your self catering apartment, literature on local amenities, events, attractions, restaurants, meal delivery, entertainment, transport, useful contact details and a complimentary map can be found in the apartment.

Free Punting: “You haven’t seen Cambridge until you have seen it from a punt” – Enjoy a free days punting on the River Cam as part of your Citystay experience.

Pick up & Drop Off: Citystay offer a pickup service from all local and London Airports and train stations at competitive rates. A drop off service is also available. Prices available on request.

Special offers: Discounts are available for Citystay guests at some Cambridge attractions, restaurants, and gymnasiums.

Additional Beds: are available on request at a supplement of £10 per night for a single bed (minimum charge of £30 applies) and £15 per night for a double bed (minimum charge of £45 applies) These prices include additional bed linen and towels.

Additional Towels only:  are charged at £7.50 per set per week (minimum charge of £7.50 applies)

Luggage Storage: Citystay can arrange to collect store and return guests luggage if required at a rate of £15 for collection, £10 for storage of up to 4 cases for up to a week, £15 for delivery. Price on request for requirements for more than 4 cases.

Air Conditioning:  Air Conditioning units are available on request at a cost of £10 per week and £30 per month with a delivery charge of £30 applicable.

All prices quoted are subject to VAT and VAT is charged at 20%.